FAQs

SUBSCRIPTIONS

If you are having issues or need help with your subscription, please email us at weborders@fourbarrelcoffee.com.

WHEN WILL MY ORDER SHIP?

All orders are processed at 8AM PST Monday through Thursday to ship out same day, except holidays or when we can't find the thing that was ordered right away.

Any orders placed after 8AM PST on Thursday will ship out Monday afternoon.

We ship packages via USPS. Four Barrel does not guarantee the arrival time of a package. Once we relinquish our coffee/merchandise to USPS, it is beyond our control. We can, however, help you to track your package and help ensure that you do receive freshly roasted coffee.

RETURNS

For any issues, please email us at weborders@fourbarrelcoffee.com.

Customers may return mugs, or any other defective non-coffee merchandise for a full refund (minus shipping) or merchandise exchange within 30 days from the shipment date. Returned items must be in their original and undamaged packaging. Just mail them back to us with the original shipping label or receipt and we’ll credit your card within 30 days after receiving your return. If you can, please also send an email to weborders@fourbarrelcoffee.com letting us know that you are returning your item and whether you want to be refunded (minus shipping) or want a replacement item.

Our coffee beans are not returnable or refundable at any time. If you have any issues with your coffee, or if there are errors in your order, please contact us at weborders@fourbarrelcoffee.com.

We will do everything that we can to ensure that you are satisfied. 

CLASSES

Classes and events are refundable 48 hours before the event or class. These refunds are optional and at the discretion of Four Barrel Coffee.

If you have any questions about a class, please email classes@fourbarrelcoffee.com.

ART

If you are inquiring about artwork, please email art@fourbarrelcoffee.com.

 BREWING

Wondering what is the best way to make your delicious Four Barrel Coffee taste the best it can taste?  Check out our brewing guide or take a class with us!

You can also always reach out to us at classes@fourbarrelcoffee.com with any questions and we will do our best to get back to you.

WHOLESALE / CORPORATE GIFTING

Interested in using our coffee for your next cafe, serving coffee in your office, ordering in bulk, or looking for bulk gifts to give out?  Please reach out to us at orders@fourbarrelcoffee.com or visit our wholesale page.