If you are having issues or need help with your subscription, please email us at weborders@fourbarrelcoffee.com.

Login to your account here to manage your account.

You will receive a shipping notification with tracking information for your order. All orders are processed at 8 AM PST Monday through Thursday to ship out the same day, except on holidays or if there is a delay in locating the item that was ordered. Any orders placed after 8 AM PST on Thursday will ship out on Monday afternoon. We ship packages via USPS and FedEx.

Please note that Four Barrel Coffee is not responsible for lost or stolen packages once they have been handed over to USPS or FedEx. We do not guarantee the arrival time of a package. Once we relinquish our coffee/merchandise to USPS or FedEx, it is beyond our control. However, we can assist you in tracking your package to ensure you receive your freshly roasted coffee.

If your package is marked as delivered but you cannot locate it, please check with your local post office or FedEx office and check with neighbors or other household members. If your package is lost or stolen, please contact the carrier directly to file a claim. We are happy to assist in filing a claim with the shipping company for any lost or stolen packages.

For any additional questions or concerns, please reach out to us at weborders@fourbarrelcoffee.com. We are here to help!

All orders are processed at 8AM PST Monday through Thursday to ship out same day, except holidays or when we can't find the thing that was ordered right away.

Any orders placed after 8AM PST on Thursday will ship out Monday afternoon.

For any issues, please email us at weborders@fourbarrelcoffee.com.

Customers may return mugs, or any other defective non-coffee merchandise for a full refund (minus shipping) or merchandise exchange within 30 days from the shipment date. Returned items must be in their original and undamaged packaging. Just mail them back to us with the original shipping label or receipt and we’ll credit your card within 30 days after receiving your return. If you can, please also send an email to weborders@fourbarrelcoffee.com letting us know that you are returning your item and whether you want to be refunded (minus shipping) or want a replacement item.

Our coffee beans are not returnable or refundable at any time. If you have any issues with your coffee, or if there are errors in your order, please contact us at weborders@fourbarrelcoffee.com.

We will do everything that we can to ensure that you are satisfied.

Bottomless is a smart subscription service that ensures you never run out of your favorite coffee from us. Using a Wi-Fi connected scale, Bottomless tracks your coffee usage and automatically reorders fresh coffee when you're running low, so you always have a fresh supply. It's a flexible service with customizable options, allowing you to adjust your coffee preferences and delivery frequency at any time. For more information, contact us at orders@fourbarrelcoffee.com or reach out directly to Bottomless support at support@bottomless.com.

Classes and events are refundable 48 hours before the event or class. These refunds are optional and at the discretion of Four Barrel Coffee.

If you have any questions about a class, please email classes@fourbarrelcoffee.com.

If you are inquiring about artwork, please email art@fourbarrelcoffee.com.

Wondering what is the best way to make your delicious Four Barrel Coffee taste the best it can taste?  Check out our brewing guide or take a class with us!

You can also always reach out to us at classes@fourbarrelcoffee.com with any questions and we will do our best to get back to you.

Interested in using our coffee for your next cafe, serving coffee in your office, ordering in bulk, or looking for bulk gifts to give out?

Please reach out to us at orders@fourbarrelcoffee.com or:

• visit our wholesale page
• or our corporate gifting page

contact us